Privacy Policy

1. Who We Are (Data Controller)

The controller of your personal data is the company MIRNA s.r.o., with its registered office at Lošonec 266, 919 04 Lošonec, IČO: 50731548, registered in the Commercial Register.

• Our website address is: https://mirna.sk
• Contact email for GDPR matters: info@mirna.sk

We pay maximum attention to the protection of your private and technical data. We process your data in accordance with the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council) and Act No. 18/2018 Coll. on Personal Data Protection.

2. What Personal Data We Collect and Why We Collect It

Contact and Inquiry Forms

When you send us an inquiry through the form on our website for 3D printing, casting, or mold production, we process your identification and contact details (name, surname, email, phone number, company name) as well as attachments (technical documentation, 2D/3D CAD models in formats such as .step, .stl, etc.).

• Purpose of processing: Feasibility assessment, technical consultation, and preparation of a tailored price quote.
• Legal basis: Performance of a contract or taking steps prior to entering into a contract at your request.
• Retention period: We store this data and models for the duration of the communication and quote preparation, up to a maximum of 3 years from the last contact if the order is not realized. In the case of realization, the data is transferred to the accounting system for statutory archiving.

Newsletter (Email Updates)

If you are our customer or business partner, we may send information about our updates, completed projects, and offers to your email address based on our legitimate interest (direct marketing).

• Legal basis: Legitimate interest of the data controller.
• Unsubscribe: You can unsubscribe from these emails at any time and free of charge by clicking the link located in the footer of each delivered email.

3. Cookies and Analytics

What are Cookies

Our website stores cookies on your computer, tablet, or smartphone. They serve to ensure the basic functions of the website and for anonymous statistical measurements.

Necessary (Technical) Cookies

These files are required for the correct functioning of the website (e.g., remembering the status of the cookie banner) and storing them is our legitimate interest. Without them, the website would not work properly.

Analytical Cookies (Google Analytics)

To measure traffic and user behavior on our website, we use the Google Analytics tool from Google Ireland Limited. This data is anonymized (e.g., shortened IP address) and is not used for your direct identification.

• Legal basis: We process these cookies exclusively based on your voluntary consent, which you grant by clicking on the cookie banner. If you do not grant consent, no analytical codes will be executed.

4. Processors (Who Has Access to the Data)

We keep your personal data secure. However, to ensure the operation of our company and website, we use the services of verified partners who process data in accordance with GDPR:

• Websupport s.r.o. – hosting and server management provider (access to the server for technical security and website maintenance).
• MailerLite (MailerLite Limited) – external platform for technical security and sending email campaigns (provided data: email, name, company name).
• Google Ireland Limited – analytics services provider (Google Analytics).

Your technical data and 3D models are strictly protected and we do not provide them to any unauthorized third parties.

5. How Long We Retain Your Data

• Data from inquiries that did not lead to an order: 3 years.
• Billing data and contractual documentation: 10 years (as required by the Act on Accounting).
• Data for the newsletter: Until the moment you unsubscribe.

6. What Rights You Have Over Your Data

In connection with personal data protection, you have wide rights that you can exercise at any time by sending an email to info@mirna.sk:

• Right of access to your personal data (you can request an export of the data we hold about you).
• Right to rectification of incomplete or incorrect data.
• Right to erasure (the “right to be forgotten”) – you can request the deletion of data, provided we are not required to retain it for statutory or archiving reasons.
• Right to restriction of processing.
• Right to object to processing (especially in case of legitimate interest and marketing).
  If you believe that we are processing your data unlawfully, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.